Who Can Help?

You don’t have to do this alone. We’re here to support you every step of the way.
The main thing to remember is you are not alone in this and we have really helpful tools and support that can be used when it comes to gambling!
As well… don’t forget our Support Team are here for you. Contact us 24 hours a day the whole year round! We’re only a call, chat or email away!


Customer Support

Call our Support Team now, on hand 24 hours a day, 365 days year!

Online Chat


116 123


Blocking Gambling Sites

There’s some great software that can be installed on your devices to prevent access to online gambling sites.


It allows you to be hands on and proactive in restricting your ability to gamble using the internet.


Why not take a look at the following recommended products:

Gambling Specific Blocking Software


  • Gamban

https://gamban.com/ – This is an extremely cost effective way to block gambling sites via Mac, Windows and mobile devices.


  • Gamblock

www.gamblock.com – This is a very popular program used to block gambling sites. It can be used on Windows computers and Android phones.


  • Betfilter

www.betfilter.com – You can use this to block gambling sites via Windows computers, Mac and iOS.




General Blocking Software


  • Netnanny

www.netnanny.com – This blocking software can be used to block general sites via the internet and can be used by Windows devices, iOS, and Android phones.


  • K9 Web Protection

www1.k9webprotection.com – K9 is FREE and can be used to block sites on over 70 different categories of websites. It’s compatible with Windows devices, Mac and iOS.



You can also restrict unwanted marketing from gambling sites who you have previously given permission to contact you. Click here for more info on how to stop unwanted text messages and emails.

Financial Advice

If you ever think your gambling is a problem, there are lots of ways that we and others can help.

Take a look at our Responsible Gambling tools, get in touch with our Customer Support team who are trained to offer support and advice, or contact one of the organisations below.

  • View a Budget Calculator here to assess your finances before you play. It’s the first step to playing it smart!
  • Ask a trusted friend or family member to help. We know it can seem daunting but those closest to us are the people that can help the most.
  • Prioritise. Figure out your debts, income and monthly bills, compare your spends, understand your disposable funds.
  • If required, discuss your finances with a specialist. There are lots of people who can help advise you on how to manage your finances.

National Debtline

Get advice about debt 0808 808 4000


Money Advice Service

Free money advice from the government 0300 500 5000


Step Change

Debt Charity 0800 138 1111


Pay Plan

Free Debt Management 0800 280 2816


Help and FAQ | Terms & Conditions | Privacy Policy | Cookies


Virgin Games is operated by Nozee Limited of Suite 2, Floor 2, Waterport Place, Gibraltar, GX11 1AA. Contact Us


Licensed and regulated in Great Britain by the Gambling Commission (licence no. 38905) an in Gibraltar by the Government of Gibraltar and Gibraltar Gambling Commissioner (RGL No. 46).


VIRGIN and the Virgin Signature logo are registered trademarks of Virgin Enterprises Limited and used under licence.


Copyright © The Gamesys Group 2013 – 2018. All rights reserved.